The AI conversation is dominated by what's impressive. The AI opportunity, for most organizations we serve, is what's repetitive: applications screened by hand, invoices retyped from PDFs, field reports summarized by the one staff member who knows Excel.
In a fellowship programme engagement, AI-assisted eligibility screening replaced weeks of manual review — with human judgment reserved for the decisions that actually required it.
A sequencing rule
Automate document handling before decision support. Automate decision support before anything generative. Each stage builds the data quality and organizational confidence the next one requires.
AI that removes drudgery pays for itself in months and builds the institutional muscle for more ambitious systems.
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